The Royal Exchange Theatre is currently seeking a CRM & Digital Systems Lead - maternity cover to join the Facilitating Team and work closely with the Connecting Team. All roles work together to start conversations, develop new and deepen existing relationships with audiences by communicating the work of the company, its vision and values.

The CRM and Digital Systems Lead will take a lead role in the development and delivery of integrated digital communications and our CRM system. This is an audience focused role. You will work across teams, with visitor facing, marketing, development, and engagement colleagues to ensure a joined-up approach to digital communications and development is achieved. The role will have a primary focus on our website and CRM system.

We are seeking a dynamic and driven individual to join this exciting part of our journey. This role is a unique opportunity to be a vital part of a team that will see the Royal Exchange re-emerge and invite the communities of Greater Manchester and beyond to come together and experience exhilarating and daring stories from incredible artists and voices.

As this is a fixed term role, we welcome applications from candidates based anywhere in the UK. You will be able to fulfil this role from home. We will also consider job share proposals.

In order to apply, please see the recruitment pack and please complete the equal opportunities form that can be found below. 
Please email all requested documents to This email address is being protected from spambots. You need JavaScript enabled to view it.


ROLE: CRM and Digital Systems Lead - maternity cover

LOCATION: National / homeworking

TYPE: Project Leader


INTERVIEWS: Due to the current guidance to work from home, interviews will take place online over Zoom on Wednesday 26 and Thursday 27 May.

SALARY: £20,500 pro rata (28 hours per week)

TERMS: Fixed Term – 10 months, (28 hours per week)

RESPONSIBLE TO: Director of Business and Operations

Job Pack including Job Description and How To Apply

Equal Opportunities Form

We welcome applications from all suitably qualified persons; however, some communities are currently under-represented within our organisation. We would particularly welcome applications from anyone identifying as ethnically diverse and/or disabled.

We will contact you if you are successful and invite you to interview. Please note due to the volume of applications we are unable to confirm receipt of your application or provide feedback if you have not been shortlisted to interview stage.

The RET holds application forms and interview notes for unsuccessful candidates for 6 months, which will be stored in a secure manner. After the 6-month period, all data will be securely destroyed.