Access for d/Deaf and Hard of Hearing People
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Captioned Performances
Captioned performances gives audience members access to the actors dialogue via text displayed on screens, which are situated all around the front of our First Gallery Level. Captions also include sound effects and offstage noises.
We have a matinee and an evening captioned performance for each of our Theatre productions. Details of the dates for each production can be found on individual event pages under What's On & Tickets.
Signed performances
A signed performance features a British Sign Language (BSL) interpreter who interprets the shows for deaf audiences.
We have one BSL signed performance for each of our Theatre productions. Details of the dates for each production can be found on individual event pages under What's On & Tickets.
When booking online, please complete our new access form, or check the ‘Other preferences’ section of your account to make sure you have the ‘BSL’ and/or the ‘D/Deaf’ box selected.
Then when buying tickets for the BSL interpreted performance, certain seats will show as stars (rather than circles) – these seats are the ones which will give the best view of the interpreter.
Wireless hearing enhancement
A wireless hearing enhancement system operates in both of our theatres. The audio enhancement is available through a receiver for use in conjunction with a hearing aid or, alternatively, an in-the-ear headset.
When booking online, please firstly complete our new access form, or check the ‘Other preferences’ section of your account to make sure you have the ‘Hearing Loop/Enhancement’ box selected.
Our Visitor Experience team will then have a headset ready for you at your seat, and will also be available should you need any assistance.
Hearing dogs
Hearing dogs are welcome within the building. If you wish to attend a performance, a member of staff can care for your dog. Alternatively, depending upon the production, it may be possible for you to take your dog into the performanc. Please contact us before your visit for more information.
All Access tickets are £15. The discount will be applied automatically at the checkout stage.
For more information on our Access provision, please contact us This email address is being protected from spambots. You need JavaScript enabled to view it.
